Course for Service Management Expert
300 hours divided as follows: 90 hours of lecture, 60 hours of distance learning (FAD) and 150 hours of apprenticeship.
Lessons will take place at the operative headquarters of Istituto Politecnico Keplero in Termoli (CB), in Via Tremiti, 5.
According to Law no. 845/78 art. 14 and L.R. 10/95, the Region Molise issues the specialisation licence at EQF 7° level after passing the final exam.
The title has validity in Italy.
Lessons are divided into lectures, practices and distance learning in the following fields:
- LEGISLATIVE, BUSINESS, TAX AREA;
- HEALTH, PREVENTION, SAFETY AREA;
- STRATEGIC AND MANAGEMENT AREA.
At the end of the course, the student will be able to identify all the services offered and to set up their employment according to the specific market conditions and the relationship with the client/user.
Then, the student can have a specific role within service facilities (personal, health, recreational, cultural) with management and organising tasks. For this reason, the following competences will be developed:
- Services identification and set-up;
- Groups management and relationship;
- Integration with territory services and network;
- Competences with regards to patients/clients.
There will be tests (written, oral and practical) on each subject.
At the end of the course there will be the Qualifying Examination according to the regional law in force.
Teachers are professionals with many years of experience in this course.
RECOGNITION OF TRAINING CREDITS
The recognition of training credits is possible if the user already has acquired skills from other training courses and/or work experiences.
Foreign students should have a regular residence permit and a good knowledge of Italian.
Please, call +39 0875 85410, or send an e-mail to our CONTACT FORM or download the APPLICATION from the following link: